Privacy Policy

This privacy policy describes how sagetherapy.co.za uses and protects any information that you give sagetherapy.co.za when you use this website.

sagetherapy.co.za is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. sagetherapy.co.za may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This updated policy is effective from 4 March 2026.

Responsible Party and Information Officer

The party responsible for the processing of your personal information is:
Beulah Marks
Rondebosch, Cape Town, 7701
admin@sagetherapy.co.za

The Information Officer responsible for ensuring compliance with POPIA is Beulah Marks, contactable at admin@sagetherapy.co.za

What we collect

We collect the following information:

Your name and email address when you subscribe to our newsletter
Browsing and usage data collected automatically via Google Analytics, including pages visited, time spent on the site, device type, browser type, and approximate geographic location. This data is anonymised and cannot be linked back to you as an individual.
Cookie consent preferences recorded by our cookie management tool.

Why we collect your information and our lawful basis

We process your personal information only for specific, lawful purposes:

Newsletter subscription: Your email address is collected and processed on the basis of your consent. You can withdraw your consent and unsubscribe at any time by clicking the unsubscribe link in any newsletter email.
Website analytics: Browsing data is collected on the basis of your consent (given via our cookie consent tool) to help us understand how visitors use our website and to improve its content and performance.

Third parties and international transfers

To operate this website, we share certain personal information with the following third-party service providers. These parties process data on our behalf and are required to handle it responsibly:

MailerLite (UAB “MailerLite”, Lithuania): Stores and manages email subscriber lists and sends newsletters on our behalf.
Google Analytics (Google LLC, United States): Collects and processes anonymised browsing data to help us understand website usage.
Automattic Inc. (United States): Provides website security, performance, and uptime monitoring services.

In terms of Section 72 of the Protection of Personal Information Act (POPIA), personal information may only be transferred outside South Africa if the recipient country or organisation ensures an adequate level of protection or if the user consents. By using this website and accepting our cookies, you consent to this transfer. Each of these providers maintains their own privacy policy governing their handling of personal data, which we encourage you to read.

How long we keep your information

We retain your personal information only for as long as necessary for the purposes for which it was collected:

Newsletter email addresses: Retained until you unsubscribe.
Google Analytics browsing data: Retained in accordance with the retention period configured in our Google Analytics account (currently 14 months).
Cookie consent records: Retained for as long as required to demonstrate your consent.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

We use cookies and similar technologies to analyse traffic to the site and to improve your browsing experience.
Our website uses a cookie consent tool to manage your preferences. Cookies are grouped as follows:

Essential cookies: Required for the website to function correctly. These are always active and do not require your consent.
Analytics cookies: Used by Google Analytics to collect anonymised data about how you use our website. These are only placed if you accept them via our cookie consent banner.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline non-essential cookies via the cookie preference tool on our website, or by adjusting your browser settings.

Your rights under POPIA

As a data subject under the Protection of Personal Information Act 4 of 2013 (POPIA), you have the following rights:

The right to know whether we hold personal information about you
The right to request access to your personal information
The right to request correction or deletion of your personal information
The right to object to the processing of your personal information
The right to withdraw your consent to processing at any time (this does not affect the lawfulness of processing carried out before withdrawal)
The right to lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact our Information Officer at admin@sagetherapy.co.za. Please note that analytics data collected via Google Analytics is anonymised and cannot be linked back to you personally. For data held by Google, you can also manage your preferences via Google’s privacy tools at myaccount.google.com.

If you are not satisfied with our response, you may contact the Information Regulator of South Africa:
Website: www.inforegulator.org.za
Email: inforeg@justice.gov.za

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to this policy

We may update this privacy policy from time to time by updating this page. Material changes will be communicated on our website. You should check this page from time to time to ensure that you are happy with any changes.